We are sorry to inform you that only one account is allowed for each user.
If you create another account by mistake, please delete the one you do not use by following the steps below:
【PC web】
Tap the human-shaped icon on the top right corner of the screen > Select「 Settings」> Select 「Delete Account」.
【Mobile web】
Tap the human-shaped icon on the top right corner of the screen > Select「Settings」> Tap 「Delete Account」.
【App】
Tap the human-shaped icon on the top left corner of the screen > Select「Settings」> Tap 「Security」 > Select 「Delete Account」.
After selecting 「Delete Account」, please read carefully the bitcastle's Terms of Service and Privacy Policy, check [I agree], and tap「Delete Account」.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.