Please follow the steps below:
【PC web】
Login> [Wallet] on the top right corner of the screen>Transaction History > Withdrawal > Select the withdrawal request you want to cancel and select "Cancel"
【Mobile web】
Login> Human-shaped icon on the top right corner of the screen> Wallet> Overview or Trade> Clock symbol > Select the withdrawal request you want to cancel and select "Cancel"
【App】
Log in > [Wallet] on the bottom right corner of the screen > Transaction History > Withdrawal > Select the withdrawal request you want to cancel and select "Cancel"
*You can check the withdrawal address with the question mark.
*Please note that approved withdrawal requests cannot be canceled but only the pending ones. When you still have not confirmed by the confirmation email, your request remains pending.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.