If you’re unable to log in on the MT5 platform for PC, please try the following:
1. Check that the FX account number (MT5 ID), password, and server that you enter perfectly match the ones received after registering.
2. Check your internet connection
3. Restart or even re-install your trading terminal/or mobile application.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.