Here we will walk you through the steps below to turn off Two-factor Authentication (2FA):
① Log into the bitcastleFX app > tap [Settings & Support] on the main screen
② Tap [Security] > Tap the green button [Google Authenticator] > Tap [Turn Off 2FA]
③ Enter your login password > tap [Verify]
④ Paste or enter the Google Authenticator Code > Tap [Confirm]
⑤ You turn off 2FA sucessfully.
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If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.