You can submit a deposit request via Sticpay using the following steps.
Before submitting a deposit request, you must create a real FX account.
It is also recommended to register with Sticpay using the same email address registered with bitcastle to ensure a smooth process.
[PC]
1.Log in to bitcastle.
2.After logging in to bitcastle, click "Switch to FX."
3.Hover over "Deposit" in the top right corner of the screen and click "Deposit FX."
4.Under "Select Currency," choose JPY (Japanese Yen).
5.The "Deposit to wallet" will be set to "MT5 Wallet" by default.
6.Under "Deposit Method," select "Sticpay・No Fee."
7.If you have multiple FX accounts, select the account you wish to deposit into under the "Account" field.
8.Enter the amount you wish to deposit in the "Amount" field. The minimum deposit amount is 500 JPY.(Effective from October 1st at 12:00 AM JST)
9.After confirming that the amount is correct, click "Next."
10.Review the details, including the expected amount to be received, and click "Confirm."
11.You will then be redirected to the Sticpay website.
[Mobile Web]
1.Log in to bitcastle.
2.After logging in to bitcastle, tap the person icon in the top right corner of the screen and click "Switch to FX."
3.Tap the person icon in the top right corner of the screen and tap "Deposit."
4.Under "Deposit Method," select "Sticpay・No Fee."
5.7.If you have multiple FX accounts, select the account you wish to deposit into under the "Account" field.
8.Enter the amount you wish to deposit in the "Amount" field. The minimum deposit amount is 500 JPY.(Effective from October 1st at 12:00 AM JST)
9.After confirming that the amount is correct, click "Next."
10.Review the details, including the expected amount to be received, and click "Confirm."
11.You will then be redirected to the Sticpay website.
- Please ensure you are logged into your Sticpay account beforehand.
- Make sure your Sticpay account has sufficient funds before initiating the deposit process.
- When submitting a deposit request via Sticpay, please complete the payment within 7 minutes to avoid failure.
For more details, please visit:
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.