What is bitcastle’s User ID?
bitcastle’s User ID (UID) refers to a unique numeric identifier assigned to an individual user or an enterprise upon registration on the platform. This identifier is used to distinguish and authenticate users within the platform's ecosystem. Sometimes, you will need to provide your User ID for customer support issues.
To find bitcastle’s User ID,
[on the Web PC]
(1) Log in to your account and mouseover the human - shaped icon.
(2) Your bitcastle’s User ID will appear below the email listed on your profile page.
[on Web mobile]
(1) Log in and tap the human - shaped icon on the top right corner of your screen.
(2) Your User ID will appear below the email listed on your profile page.
[on App mobile]
(1) Log in bitcastle App and tap the human - shaped icon on the top left corner of the screen
(2) Your bitcastle’s User ID will appear below the your email address
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If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.