Please refer to the following recommended environment and use a compatible device when using passkey authentication.
Currently, Passkey is only available on the bitcastle app.
Notes:
・The maximum OS version that can be updated varies depending on your device. Please check with your device provider for details on update methods and limitations.
・Ensure that you are using the latest version of your app or browser.
・Passkey authentication may not work in private browsing (incognito) mode.
Recommended Environment
| Device Supported | OS |
| iOS | iOS/iPadOS 16.0 or later |
| Android | Android 9.0 or later |
| Mac | macOS 13.0 or later |
| Windows | Windows 11 or later |
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.