This article explains the types of identity documents accepted for verification on bitcastle.
Normally, bitcastle accepts ID cards and passports as primary identity verification documents.
However, depending on your country or region, other documents may be accepted in place of a standard ID card.
In other words, each country may have multiple official documents that can be treated as valid ID cards.
Below are some examples of documents that may be accepted:
📄 Acceptable Documents
・Driver’s License (front and back)
・My Number Card (front only)
・Passport (photo page)
・Re-entry Permit (photo page)
・Ground Self-Defense Force Personnel Card (front and back)
・Real Estate Broker Certificate (front only)
・Temporary Driving License (front and back)
・Voluntary Return Driver’s License (front and back)
・Residence Permit (front and back)
・Status of Residence Card (front and back)
・Basic Resident Register Card (front and back)
※ The above list is not exhaustive.
Other government-issued identification documents may be accepted depending on your country.
⚠️ Important Notes
・All documents must be valid and clearly readable.
・Please ensure that the name and photo match your bitcastle account information.
・If you are unsure whether your document is acceptable, please contact bitcastle Support before submitting
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.