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- Step-by-step: How to KYC
- What kind of documents should I prepare for identity verification?
- Deposit is not reflected
- Withdrawal is not reflected
- Can I change the Anti - Phishing Code that was already set?
- How to set the Anti - Phishing Code on bitcastle?
- What happens after I set my unique Anti-Phishing Code on bitcastle?
- How does the Anti - Phishing Code work on bitcastle?
- What is an Anti - Phishing Code?
- How to update the latest iOS version?
- What kind of wallet do you have?
- USDT in Rewards Wallet
- Please tell me how to check my reward wallet
- What is HIGH&LOW?
- Is a user able to create multiple accounts?
- I have not saved the 16 digit key and I would like to reset 2FA code
- Why is my account being banned?
- Definition of Futures technical terms
- How to Open a bitcastle Futures Account?
- How can I check the balance of my Futures account?
- Futures Bonus Instruction
- How can I check my Futures Bonus?
- Does Futures Bonus have validation?
- How can I get the Futures Bonuses?
- What is the Futures Bonus?
- How to become an Introducing Broker of bitcastle FX?
- What is the IB (Introducing Broker)?
Risk Warning
Forex, CFD, Crypto currency and binary option trading can have a very high risk of losing the principal amount invested by traders. The leverage used in trading can work to your advantage or disadvantage. Specifically, you may lose your entire investment principal as a result of the transaction if there is an opposite price movement to the position opened, and we cannot necessarily guarantee that this is a suitable financial instrument for all clients. Therefore, we ask that you keep your investment within the limits of your loss tolerance. Before you begin trading, please make sure you fully understand the risks, the risk warnings, and carefully consider your own experience. bitcastleFX which provides Forex and CFD trading does not provide its services to residents of certain jurisdictions, including the United States, Afghanistan, Central African Republic, Congo, Cuba, Egypt, Guinea, Iraq, Iran, Lebanon, Belarus, Libya, North Korea, Pakistan, Somalia, Sudan, Syria, Venezuela, Vietnam, Yemen, Zimbabwe, China, South Sudan, Myanmar, Russia, Regions of Crimea, Donetsk and Luhansk. bitcastle which provides crypto currency and binary option trading may currently restrict trading activity for Users (including residents and citizens, or through agency or representation) in certain jurisdictions (including, but not limited to): United States, Canada, UK, Australia, France, Japan, Singapore, Vietnam, People's Republic of China.