This article explains what to do if you are unable to upload your identity verification documents.
If you cannot upload your identity verification documents, please consider the following requirements:
🟢 Upload the documents in a place with a strong internet connection.
🟢 Uploaded images must be in .png or .jpg format.
🟢Uploaded images are bright and clear enough
🟢 Uploaded image size is up to 5MB.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.
Unable to Upload Identity Verification Documents
