This article explains the main reasons why identity verification (KYC) may take longer than usual.
Due to system upgrades or the launch of new campaigns, the number of identity verification applications may increase significantly.
As a result, the volume of submitted documents rises, which may cause delays in the review process.
We sincerely apologize for the inconvenience and appreciate your patience.
Our team is working to process all applications as quickly as possible, so we kindly ask for your understanding while we complete the review.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.