This article explains what to check if you are unable to use futures trading on bitcastle.
Please make sure you have completed the following steps:
✅ Complete your bitcastle registration and reach Level 4 (identity verification completed).
✅ Open the Futures trading page and agree to the Terms of Use when the pop-up appears by checking the box.
🔗 Reference Article
・How to Open a bitcastle Futures Account
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.