bitcastle Support
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Recent activity by bitcastle Support-
How to arrange settlement between Followers & Elite traders?
When a trader closes a position (PnL > 0), the system will deduct a pre-estimated profit-sharing amount from the follower's account if the follower has earned a profit and meets the minimum profit-...
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Will Followers automatically copy all existing open positions of their Elite Traders once they have copied the Elite Trader?
No, please note that only trades that are created after the followers copy the Elite Trader successfully will be copied. Moreover, there is no guarantee that all trades will be copied successfully ...
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Do I ever fail to follow Elite Traders?
Yes. Here are a few of the common reasons: 1. The maximum number of Followers allowed by a Elite Trader has been reached. 2. The Elite Trader you’ve selected has been removed. If you have further...
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Why was my position liquidated while my Elite Trader’s position was not?
This could be due to several reasons below: 1. Leverage: When Follower uses a higher leverage than the Elite Trader’s, the risk of liquidation for the Follower’s position is higher as the liquidati...
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Can I separate my account to copy contracts by opening a sub-account?
No, you can't. We do not support creating sub-account to copy trades. If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.
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Do I need to manually transfer my funds to the Copy Trading Account to start Copy Trading?
Yes, you will have to manually transfer funds from Trade Wallet or Futures Wallet to your Copy Trading account to start copying trades. You can always find [Transfer] button after clicking [Copy] ...
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How to "Copy" trades from an Elite trader? (for Followers)
Please follow these steps to "Copy" trades from an Elite trader:1.Log into bitcastle account and choose [Derivatives] and then choose [Copy Trading] 2. You will see the lists of Elite traders righ...
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How to "Cancel Copy" trades from an Elite trader? (for Followers)
When canceling copy, Followers can choose to either continue keeping positions or close all. Please follow these steps to "Cancel Copy" trades from an Elite trader:1. Log into your bitcastle acco...
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What are the risks of Copy Trading?
The risks of Copy Trading:- Lack of the ability to make discretionary choices or adjust settings without human intervention.- Risks in selecting accounts for Copy Trading, as choosing skilled inves...
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What are the benefits of Copy Trading?
Copy trading has many advantages, especially for traders who just started their trading career or want to dabble in trading without making it their full-time job. However, more experienced traders ...