bitcastle Support
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Recent activity by bitcastle Support-
Can Followers adjust their investment, including Profit and Loss (PnL) and Investment Amount?
Followers have the option to either increase or decrease their investment in Elite Traders, including the PnL and Investment. To adjust your investment, please follow the steps below: - Go to "My ...
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What happens to the opening positions of Followers if they cancel copying the Elite Traders?
When Followers cancel copying Elite Traders, they either can keep positions or close all positions. To set up, please follow the steps below: - Go to "My Center" - Click "Elite Traders" > Click "C...
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What is Stop Follow and how Followers can enable it?
When the total balance of the portfolio triggers your stop loss, we will help you close the position at the market price and automatically close the ongoing portfolio for you.Please note: Transferr...
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Can Follower set Stop Loss (SL) while copying Elite Traders?
Yes, when following an Elite Trader, Follower can set the stop-loss ratio and the take-profit ratio in Advanced Setting. If the TP/SL ratio is reached, the copy trade position will be closed even w...
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What is Auto Add Margin and how Followers can enable it?
Auto Add Margin only works with Isolated mode. Once Auto Add Margin is enabled, your copied position will automatically add a margin when your Elite Traders add margin to their positions. Your posi...
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How to stake TWIN?
Please follow these steps: After logging in to bitcastle account on the website, please click on 「Earn」at the top of the screen. Please choose TWIN to subscribe.① You can click on 「Subscribe」...
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bitcastle Futures Trading: From Account Setup to Trading Flow
This article explains the overall process from registering a Futures account to placing trades on bitcastle.1. How to Open a Futures AccountPlease refer to the article below for detailed instructio...
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How to Place an Order（bitcastle App Version）
This article explains how to place cryptocurrency trading orders on bitcastle (bitcastle App Version).💡 Important Notice・bitcastle does not provide investment advice, trading recommendations, or ma...
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How to Select Margin Mode
This article explains how to select the margin mode in Futures Trading.In the Futures trading screen, go to the Order Form section and click the currently selected margin mode (“Isolated” or “Cross...
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Position Closure
This article explains the main reasons why positions may be closed in Futures Trading.⚠️ Positions may be automatically closed depending on trading conditions and margin status.🔍 Main Reasons Why P...