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- How to Complete Identity Verification (KYC)
- What kind of documents should I prepare for identity verification?
- Deposit Not Showing After 24 Hours
- Withdrawal is not reflected
- How to Change Your Anti-Phishing Code
- How to Set Up an Anti-Phishing Code
- When You Have Set Up Your Own Anti-Phishing Code
- About the Anti-Phishing Code Feature
- What is an Anti - Phishing Code?
- Types of Wallets
- About USDT in the Reward Wallet
- How to Check the Reward Wallet
- About HIGH & LOW
- Multiple Account Policy
- How to Disable Two-Factor Authentication (2FA) If You Did Not Save the 16-Digit Setup Key
- What to Do If Your bitcastle Account Is Frozen
- Definition of Futures technical terms
- How to Open a bitcastle Futures Account
- How to Check Your Futures Account Balance
- bitcastle Futures Bonus Usage Rules
- How can I check my Futures Bonus
- Futures Bonus Expiration and Validity Period
- How to Receive Futures Bonuses
- What is the Futures Bonus
Risk Warning
Forex, CFD, Crypto currency and binary option trading can have a very high risk of losing the principal amount invested by traders. The leverage used in trading can work to your advantage or disadvantage. Specifically, you may lose your entire investment principal as a result of the transaction if there is an opposite price movement to the position opened, and we cannot necessarily guarantee that this is a suitable financial instrument for all clients. Therefore, we ask that you keep your investment within the limits of your loss tolerance. Before you begin trading, please make sure you fully understand the risks, the risk warnings, and carefully consider your own experience. bitcastleFX which provides Forex and CFD trading does not provide its services to residents of certain jurisdictions, including the United States, Afghanistan, Central African Republic, Congo, Cuba, Egypt, Guinea, Iraq, Iran, Lebanon, Belarus, Libya, North Korea, Pakistan, Somalia, Sudan, Syria, Venezuela, Vietnam, Yemen, Zimbabwe, China, South Sudan, Myanmar, Russia, Regions of Crimea, Donetsk and Luhansk. bitcastle which provides crypto currency and binary option trading may currently restrict trading activity for Users (including residents and citizens, or through agency or representation) in certain jurisdictions (including, but not limited to): United States, Canada, UK, Australia, France, Japan, Singapore, Vietnam, People's Republic of China.