"This article explains what you need to do before changing your device if you have two-factor authentication (2FA) enabled on your bitcastle account.
⚠️ What to Do Before Changing Your Device (Important)
Please disable two-factor authentication (2FA) on your current device before switching to a new one.
🔗How to Disable Two-Factor Authentication (2FA) While Logged In
💡 Why This Is Important
By disabling 2FA in advance, you will be able to log in on your new device using only your registered email address and password.
❗ If You Forgot to Disable 2FA Before Changing Devices
If you did not disable 2FA on your old device and are prompted to enter a 2FA code on your new device,
please follow the steps below to request 2FA removal.
🔗 How to Disable 2FA If You Did Not Save Your 16-Digit Setup Key"
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.