This article explains how to troubleshoot display or screen-related issues on bitcastle.
🔍 Recommended Environment
To ensure the best experience, bitcastle recommends using the following operating systems and browsers.
Please take a moment to review your current environment.
Please note that using environments other than those listed below may cause some features to not function properly.
✅ Supported Operating Systems
・Windows
・macOS
・iOS
・Android (including tablets)
✅ Supported Browsers
・Google Chrome
・Safari
・Mozilla Firefox
・Microsoft Edge
⚠️ This applies to PCs, smartphones, and tablets.
If you continue to experience display issues after confirming your environment, we recommend:
・Updating your browser to the latest version
・Clearing your browser cache
・Trying a different supported browser or device
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.