You can not deposit to Futures Wallet directly. Instead, to fund your bitcastle Futures account, please transfer the balance from your Trade Wallet to your Futures Wallet.
Please refer the following steps.
[Web]
① Log in to your bitcastle account > tap [Wallet] > tap [Futures]
② Tap to [Transfer] on the right side of your screen to transfer your balance.
③ Set up the information as the following:
- From: [TRADE]
- To: [FUTURES]
- Currency: USDT (you can transfer USDT only)
- Amount: USDT amount you would like to transfer from your available balance of Trade Wallet
④ Click [Transfer]
⑤ Recheck your balance in Futures Wallet.
[Mobile web]
① Log in to your bitcastle account > tap to Human shape icon on the right above of your screen > [Wallet] > tap [Futures]
② Tap to [Transfer].
③ Set up the information as the following:
- From: [TRADE]
- To: [FUTURES]
- Currency: USDT (you can transfer USDT only)
- Amount: USDT amount you would like to transfer from your available balance of Trade Wallet
④ Click [Transfer]
⑤ Recheck your balance in Futures Wallet.
*Note:
You can not transfer your balance from your Futures Wallet to HIGH&LOW Wallet and inverse.
Futures function is available on website and mobile web only. We will release it on iOS and Android soon.
If you have further inquiries, please don't hesitate to contact our Support Team via "Contact Us" function.