bitcastle Support

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  • Cross Margin Mode – Mechanism and Features

    1. Futures
    2. Definition and Explanation

    This article explains the mechanism and key features of Cross Margin Mode in Futures Trading.🔍 What is Cross Margin?In Cross Margin mode,the balance of the same asset is shared across all positions...

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  • About Perpetual Futures Contracts

    1. Futures
    2. Definition and Explanation

    This article explains the structure and key features of Perpetual Futures Contracts.🔍 What Is a Perpetual Futures Contract?A Perpetual Futures Contract is a special type of futures contract that di...

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  • Difference Between Mark Price and Last Price

    1. Futures
    2. Definition and Explanation

    This article explains the difference between Mark Price and Last Price in Futures Trading.🔍 What Are Mark Price and Last Price?In Futures Trading, both Last Price and Mark Price are used to help pr...

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  • Definition of Futures technical terms

    1. Futures
    2. Definition and Explanation

    No. Futures Technical Terms Definition and Explanation 1 Mark Milestone price is used to calculate positions. 2 Funding / Countdown Funding / Countdown are periodic payments to or from trader...

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  • How to Withdraw Funds from Your bitcastle Futures Account

    1. Futures
    2. Balance

    This article explains how to withdraw funds from your Futures account on bitcastle.⚠️ Important NoticeYou cannot withdraw directly from the Futures wallet.To withdraw funds, please follow this proc...

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  • How to Adjust Margin in Futures Trading on bitcastle

    1. Futures
    2. Balance

    This article explains how to adjust margin for futures trading on bitcastle.✅ To adjust the margin for a position, you must have an open position in advance.💻 For PC1.Log in to bitcastle: https://b...

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  • How to Check Your Futures Account Balance

    1. Futures
    2. Balance

    This article explains how to check your futures account balance on bitcastle.💻 For PC 1.Log in to bitcastle: https://bitcastle.io/en2.Hover over the Wallet icon in the top-right corner and click “F...

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  • How to fund your bitcastle Futures Account

    1. Futures
    2. Balance

    This article explains how to deposit funds into your Futures Wallet on bitcastle.💻For PC1. Log in to bitcastle: https://bitcastle.io/en2. Hover over the [Deposit] button at the top right of the scr...

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  • Unable to Use Futures Trading on bitcastle

    1. Futures
    2. Account

    This article explains what to check if you are unable to use futures trading on bitcastle.Please make sure you have completed the following steps:✅ Complete your bitcastle registration and reach Le...

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  • How to Open a bitcastle Futures Account

    1. Futures
    2. Account

    This article explains how to open a Futures Trading Account on bitcastle.💻 For PC1.Log in to bitcastle: https://bitcastle.io/en2. Click “Futures” at the top of the screen. 3.When you move to the Fu...

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