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Recent activity by bitcastle Support-
How can I use the Futures Bonus
This article provides an overview of the rules for using the Futures Bonus.✅ What is a Futures Bonus?The Futures Bonus is a bonus that can be used exclusively for futures trading.It can be applied ...
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Upcoming Listings of New Cryptocurrencies
This article provides information about upcoming listings of new cryptocurrencies on bitcastle.📢 About New ListingsWhen a new cryptocurrency is scheduled to be listed, an official announcement will...
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Withdrawal Minimum and Maximum Limits
This article provides information about the minimum and maximum withdrawal amounts.There is no maximum limit on the withdrawal amount, as long as it is within your available balance after fees.Howe...
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Two-Factor Authentication (2FA) Setup Before Changing Devices
"This article explains what you need to do before changing your device if you have two-factor authentication (2FA) enabled on your bitcastle account.⚠️ What to Do Before Changing Your Device (Impor...
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How to Submit Identity Verification Documents (KYC)
This article explains three ways to submit your identity verification documents on bitcastle.🟡 Method 1: Proceed Directly After User Information Registration1. Complete the user information registr...
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Futures Bonus Expiration and Validity Period
This article explains the expiration rules for Futures Bonuses on bitcastle.⌛️ Validity: Futures Bonuses can be used for 14 days after receiving them.After this period, any expired bonus will be au...
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Unable to Upload Identity Verification Documents
This article explains what to do if you are unable to upload your identity verification documents.If you cannot upload your identity verification documents, please consider the following requiremen...
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How to Receive Futures Bonuses
In this article, we will explain how to receive Futures Bonuses on bitcastle.Futures Bonuses are awarded when you participate in various campaigns offered by bitcastle.🎉 We regularly host different...
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What kind of documents should I prepare for identity verification?
This article explains the types of identity documents accepted for verification on bitcastle.Normally, bitcastle accepts ID cards and passports as primary identity verification documents.However, d...
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What is the Futures Bonus
This article provides information about the Futures Bonus. 📌 Overview Rewards obtained through various reward campaigns and promotions specifically offered on bitcastle’s futures trading platform. ...